Privacy Policy

We collect the information needed to run your account and app features, including your verified phone number, name, profile address, shop details, product listings, transaction records, contact ledger entries, uploaded images, language preference, notification device tokens, and address or location metadata when you choose to provide it.

Phone verification is handled through Firebase phone authentication, and account sign-in is completed through Better Auth. We do not create a separate custom OTP database for normal phone login.

We use your information to create and secure your account, show your own profile, manage personal and shop transactions, maintain customer or contact ledgers, manage shops and products, upload images, support marketplace discovery, remember language settings, and send browser notifications when you allow them.

We may also use technical information such as device, browser, and basic usage data to improve reliability, security, and performance.

Marketplace pages may show shop and product information that you choose to publish, such as shop name, shop address or area, categories, product names, product images, prices, stock, descriptions, and shop contact options when enabled by the app experience.

We do not show your personal profile records, private transaction amounts, contact ledger entries, customer phone numbers, bill images, OTP details, or notification tokens on public pages.

Profile and shop addresses may include formatted address details, place identifiers, district, state, city, postal code, locality, and coordinates. This helps address entry, nearby discovery, and marketplace search work correctly.

Your personal profile address is used for account and app features. Shop address information can be used in marketplace pages because it helps customers understand where a listed shop operates.

Product, shop, and bill images may be compressed and uploaded through the app. Product and shop images can be visible in marketplace or shop pages. Bill images are treated as private transaction records and are not displayed on public marketplace pages.

Do not upload images that you do not have permission to use or images that reveal another person's private information without consent.

If you allow browser notifications, we store a web push token for that device so Kisan Kalyan can send supported alerts. Notification permission is controlled by your browser or device settings.

You can block or remove notification permission from your browser settings at any time.

Kisan Kalyan uses trusted service providers for app features, including Firebase for phone OTP and web push, Better Auth for account sessions, MongoDB and Mongoose for database storage, ImageKit for image handling, Google Places and browser geolocation for address features, and hosting or analytics tools used to run and improve the app.

These providers may process information only as needed to provide their services to the app, subject to their own terms and policies.

We use reasonable technical and organizational measures to protect account data and restrict access to systems that store user information.

We keep information for as long as needed to provide the app, maintain records you choose to keep, meet legal or security needs, and resolve disputes. If a feature allows deletion, deleted records may still remain in backups for a limited period.

You can update profile details, change language preference, manage shops and products, edit or delete supported transaction and contact records, and control notification permission from your browser or device.

For privacy or account questions, contact Kisan Kalyan through the official support channel shown in the app.